This week on my Blog Talk Radio show, Talk Business With Howard, the business conversation was about employees – looking at it from their point-of-view; as well as the importance of having an employee manual at your company to ensure everyone knows the rules and policies. The 5 Minute Business Strategy also focused on customer service – identifying which specific needs your company answers; as well as the level of customer service matching customer expectations. On the Wednesday Edition of the radio show, the guest was Robert Terson, author of the book, Selling Fearlessly. A very worthwhile 30 minute conversation with Bob about what it takes to sell without fear for greatest success.

Monday, November 12, 2012

5 Minute Business Strategy

Does Your Company Really Give Customer Service?

Tuesday, November 13, 2012

5 Minute Business Strategy

Look At It From Your Employees Point-Of-View

Wednesday, November 14, 2012

The Wednesday Edition

Robert Terson: Selling Fearlessly

To read Bob’s guest blog post, Selling Fearlessly: A Master Salesman’s Secrets For The One-Call-Close Salesperson, click here.

Thursday, November 15, 2012

5 Minute Business Strategy

Do Your Employees Know The Company’s Rules & Policies?

Friday, November 16, 2012

5 Minute Business Strategy

What Customer Need Does Your Business Satisfy?

Thanks for listening to Talk Business With Howard Radio.

Have a great business book that you’d like to see featured on the Wednesday Edition show? Or have a business question or topic you’d like considered for a future 5 Minute Business Strategy show? Just leave a comment on this page or Tweet it to me on Twitter: @HowardLewinter.

Remember: Next week is Thanksgiving! A short business week for many companies here in the USA. Plan your business week accordingly for greater success and productivity.