Your Employees, Customer Service And Selling Fearlessly

This week on my Blog Talk Radio show, Talk Business With Howard, the business conversation was about employees – looking at it from their point-of-view; as well as the importance of having an employee manual at your company to ensure everyone knows the rules and policies. The 5 Minute Business Strategy also focused on customer service – identifying which specific needs your company answers; as well as the level of customer service matching customer expectations. On the Wednesday Edition of the radio show, the guest was Robert Terson, author of the book, Selling Fearlessly. A very worthwhile 30 minute conversation with Bob about what it takes to sell without fear for greatest success.

 

Monday, November 12, 2012

5 Minute Business Strategy

Does Your Company Really Give Customer Service?

Listen to internet radio with Howard Lewinter on Blog Talk Radio

 

Tuesday, November 13, 2012

5 Minute Business Strategy

Look At It From Your Employees Point-Of-View

Listen to internet radio with Howard Lewinter on Blog Talk Radio

 

Wednesday, November 14, 2012

The Wednesday Edition

Robert Terson: Selling Fearlessly

Listen to internet radio with Howard Lewinter on Blog Talk Radio

 

To read Bob’s guest blog post, Selling Fearlessly: A Master Salesman’s Secrets For The One-Call-Close Salesperson, click here.

 

Thursday, November 15, 2012

5 Minute Business Strategy

Do Your Employees Know The Company’s Rules & Policies?

Listen to internet radio with Howard Lewinter on Blog Talk Radio

 

Friday, November 16, 2012

5 Minute Business Strategy

What Customer Need Does Your Business Satisfy?

Listen to internet radio with Howard Lewinter on Blog Talk Radio

 

Thanks for listening to Talk Business With Howard Radio.

Have a great business book that you’d like to see featured on the Wednesday Edition show? Or have a business question or topic you’d like considered for a future 5 Minute Business Strategy show? Just leave a comment on this page or Tweet it to me on Twitter: @HowardLewinter.

 

Remember: Next week is Thanksgiving! A short business week for many companies here in the USA. Plan your business week accordingly for greater success and productivity.