Archive for February, 2010
Mention the word cold calling to any salesperson or business person and you will get a look from them like deer in headlights. They’ll find any excuse they can not to cold call. They’ll give you excuses like: It just doesn’t work. Or… We’re so far above cold calling that we won’t lower ourselves to [...]
A few days ago, I got a call from FedEx. It would be difficult to find someone in the United States that doesn’t know who Federal Express is. Every year FedEx ships billions of packages. They have hundreds of airplanes in the air every single night. A little know fact about FedEx is that every [...]
Perhaps you’ve heard the saying: Isn’t that person getting too big for their britches? Or… Don’t they think they’re something?! I remember them when… And that’s exactly what’s happened at Toyota. They got too enamored with their own success and stature. According to news reports, the company has known for quite some time that they [...]
