Archive for December, 2008

In talking with business people all over the United States, I’m amazed at how many CEOs, company presidents and business owners have not prepared a formal budget to operate their business.  They don’t realize how budgets are essential for business success. Most of these business people have no idea what their sales are, nor do [...]

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Are you operating your business and making business decisions based on fear due to the economic meltdown?  If you are, you could potentially destroy your business. What an extraordinary period of time we are living through with our businesses.  The majority of the business community has never experienced such business turmoil.  Unless you were living [...]

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With the economy in a recession and shoppers looking for value in everything they purchase these days, your business needs to provide superior customer service now more than ever before. Recently, I was waiting in line at a nationally known office supply store.  It was Thanksgiving weekend – one of the biggest shopping times of [...]

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